Splitsville Team

Frequently Asked Questions

Looking for answers? You’re in the right place! Whether you're planning a night out, a birthday party, or just want to know more about our new pricing structure, we’ve got all the details you need. Check out our most frequently asked questions below!

 

Can't find what you're looking for? The answer may be on our main FAQ page, or you can contact us during operational hours and one of our team members will gladly assist!

  • Select Splitsville centres (Guelph, Kanata, and Calgary Creekside) now offer bowling at a per game, per person rate.

    All other Splitsville centres offer bowling at an hourly rate, sold on a per lane basis, with up to six (6) guests permitted at each lane.

    Prices vary by centre and by time of day. Details can be found by selecting your centre.

  • A junior is anyone under the age of 16 and a senior is considered 65 and over. Our student rate applies to anyone who has a valid student ID from a secondary or post-secondary institution.*

    *Splitsville Entertainment reserves the right to request proof of age/student status at check-in. Failure to provide adequate proof may result in your reservation being changed to adult pricing.

  • The family deal for four is for two adults and two children, or one adult and three children.

    The family deal for five is for two adults and three children, or one adult and four children.

  • Yes! Students with valid student ID from a secondary or post-secondary institution can enjoy two games of bowling for only $10. This offer is valid Monday-Thursday, and Friday before 6 PM, excluding statutory holidays.

    Outside of this offer, students also receive 10% off standard 1, 2, or 3 games of bowling at any time.

    Valid student ID must be presented at check-in.

  • One game of bowling takes approximately 10 minutes per person. For example; a group of six (6) can complete one game in about one (1) hour. 

    The more players on your lane, the longer the game will last.

  • Bowling reservations are not required, but they are recommended, especially on weekends. Book online by selecting your centre.

  • Absolutely! We highly recommend securing your lane in advance by booking online—Select your centre to get started.

    You can also pre-purchase arcade cards (at participating centres) and select food and drink options. 

  • Reservations are non-refundable, but a credit can be applied to a rescheduled date if the change occurs 48 hours in advance of the original reservation date. To update your booking, please call the centre in which you booked at.

  • Our groups and party packages are per person at Guelph, Kanata, and Creekside, for up to 6 people per lane, the details for what is included per person can be found on our groups and parties page. 

    We still offer the same Rock ‘N’ Bowl and Strike ‘N’ Play packages for up to 6 kids per lane. See our Birthday Parties for more details.

    If you’re looking to host a larger or custom event, please fill out our request form, and our Events Team will be in contact to assist you with all your party-planning needs!

  • To ensure your group is placed on the same lane, we recommend purchasing all games or game packages in a single transaction.

    If separate bookings have already been made, please contact us, and we will do our best to accommodate your request, though placement together cannot be guaranteed. Lanes can accommodate up to six (6) guests.

  • To ensure a clean and ready experience for the next guests, our team requires time to reset the lanes after each game. Once your game is complete, we kindly ask that you vacate the lane. If you’d like to continue your visit, our lounge and arcade are great options to extend your time with us!

  • If you booked under the previous pricing model at our Guelph location, we will honour your reservation as originally priced. If you’d like to adjust your booking to the new per-game model, please contact us.

Join the Club

Didn't think bowling could get any better? That's probably because you weren't signed up to find out about exclusive offers and events. Join our email club today and add more FUN to your inbox! 

As a bonus, you'll receive a 50% OFF bowling coupon

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